CARTOON:

Harrison, it's time we have a face-to-face conversation - - also known as wireless communication.

PUZZLE:

What number should go in the shaded area?

Find the solution here - next month.

Please feel free to give us your feedback by sending us an e-mail at: coach@wghill.com

QUOTE:

"Regardless of how you feel inside, always try to look like a winner.
Even if you are behind, a sustained look of control and confidence
can give you a mental edge that results in victory."
Arthur Ashe

New Additions:

• Another book review: Live Rich
• Conducting Informational Interviews
• Resume writing (Gary Will's Web Site)

Tip for the Month: Sending E-mails

Did you know that the actual "tone" of your e-mail can make a difference? A recent study suggests that employees receive up to 60 e-mails per day! Keeping it short and polite means that the recipient is more likely to read it and respond.

1. When writing an e-mail message, keep it short and sweet.
   ...Get to the point quickly, preferably in the "subject" line.
   ...Use a conversational, informal tone.
   ...Don;'t write in all CAPITAL letters.
   ...Keep your lines short.
   ...Break up your paragraphs.
   ...Watch your line length. Different "wrap" settings may mean that a line will go on and on! (72 characters per line is safe.)

2. Think carefully about what you write or the humour you send. Remember, it's a permanent record. How would it look if it was printed in the newspaper?

3. Spell check it before you send it and do one last verification on who will be receiving your e-mail.

4. Don't assume it was read! It may not have been received.

Article for the Month:

A short article entitled, It Is Coming! The most exciting era we have ever seen!, by Jim Cathcart, CSP,CPAE.

Next Month: Introduction to Chaos Theory